Contact us

Contact Us

Thank you for visiting L & J Catalyst, LLC! We value your interest in our products and are here to assist with any questions, comments, or concerns you may have. Whether you want to learn more about our herbal teas, need help with an order, or have any other inquiries, we are happy to assist you.

How to Reach Us

We offer multiple ways for you to contact us, so you can reach out however is most convenient for you.

  • Phone: We are available Monday through Friday, from 9 AM to 5 PM PST, to assist you with any inquiries.

  • Email: We have several email addresses for different types of inquiries:

  • Mailing Address: If you prefer to send a letter or visit us in person, our office is located at:

    • 70265 AURORA RD, DESERT HOT SPRINGS, CA 92241

Customer Support

Our customer service team is here to help with any questions or concerns you may have. We are committed to providing you with the best possible experience, from helping you choose the perfect tea to assisting with any issues related to your order. Don’t hesitate to reach out—we are always happy to help!

If you need assistance with an order, product recommendations, or any other inquiries, we will respond promptly and do our best to assist you.

Returns & Exchanges

At L & J Catalyst, LLC, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your tea, we offer a simple and hassle-free return and exchange process. Please reach out to us at contact@ljcatalystllc.online to start the process.

For full details on our return and exchange policy, please refer to our website. If you have any questions, our team is always available to help.

Frequently Asked Questions (FAQ)

We’ve compiled a list of frequently asked questions to help you find answers quickly. Whether you have questions about our products, shipping, or the tea-making process, our FAQ section can guide you. If you don’t find what you’re looking for, please feel free to contact us.

Follow Us on Social Media

Stay connected with us for the latest updates, promotions, and new tea releases. Follow us on social media to get a closer look at our products and join the L & J Catalyst community.

Our Commitment to You

Your satisfaction is our top priority at L & J Catalyst, LLC. We are dedicated to providing exceptional customer service and the highest-quality products. If you ever have any concerns or suggestions, we welcome your feedback and are always here to assist.

Thank you for choosing L & J Catalyst, LLC. We look forward to serving you and being a part of your tea journey!

Our Contact Information

  L & J Catalyst, LLC